The MadeEasy platform

You describe the process. MadeEasy builds the agents that run it.

On MadeEasy, a job becomes a process: a task, or a set of tasks, that must be completed based on criteria you set. AI agents carry it out from your own documents and systems, and pause for a person whenever something needs sign-off. Below is what a process is made of, and how it stays under your control.

Available on the cloud at madeeasy.agenticauto.net, or self-host it on your own infrastructure.

Describe Agents Approval Done

See it in action

Watch MadeEasy build and run a process

From a plain-English description to agents doing real work, proven on examples, then live.

MadeEasy Automation Hub: live processes such as AgenticAuto Support and Ledger Totals, each showing its sub-agents, tools and status.

The Automation Hub: manage and monitor the processes you have deployed, each a team of agents.

MadeEasy System Performance: total runs, success rate, average duration, total cost and tokens, with a cost-by-source breakdown.

Once live, every run is measured: success rate, duration and cost, with a full execution history.

MadeEasy Quality: a live process whose ten test cases all pass on the version that was promoted, with every go-live check shown.

Proven before go-live: every test case runs on the version you promote, and MadeEasy only takes it live once every check passes.

How it works

From plain English to live in three steps

1

Describe it

Write what the process does in plain English. MadeEasy builds the team of agents that runs it.

2

It's proven

Every process is tried on real examples and has to pass before it goes live. No surprises in production.

3

It runs

On a schedule, on demand, or the moment something happens in your systems: a new email, a form, a record update, an incoming request. Every action recorded, and reversible.

Fast to value: MadeEasy designs a process in minutes, from a support assistant to a daily reconciliation, then tests it on your past cases before it goes live.

What a process does

Three things every process can do

Whatever the job, a MadeEasy process combines the same three abilities, and runs whenever you need it to.

Answer from your knowledge

Replies to people from your own policies, documents and data, not generic answers.

Carry out the task

Doesn't just reply. It does the work behind the request, calling only the tools you allow.

Pause for a person

Stops for human sign-off the moment something needs judgement or approval.

How MadeEasy keeps every process tested, recorded and under your control →

Runs on a schedule, on demand, or the moment something happens in your systems. Run as many processes as your business needs, side by side.

Built for production

Why it holds up when the work is real

Costs you can predict

AI is used only where a judgement or a written answer is needed. Everything else runs as ordinary software, and the cost of every task is shown.

Built for your largest data

Handles volumes far beyond what a spreadsheet can open. In our own tests, a year of transactions, 75 million records, was ready to work on in minutes.

Proven before it goes live

Every process is tested on real examples and goes live only when it passes, so what reaches your customers is what you approved.

Problems explained and fixed

When something goes wrong, MadeEasy explains why in plain words and proposes the fix. Nothing changes until someone on your team says yes.

Works with what you have

Connects to the systems and software you already run, and checks that every connection works before anything goes live.

No lock-in to one AI vendor

Choose the AI provider that fits each task, on your own accounts, and change it as the market moves.

Example processes

Real jobs MadeEasy runs, by industry

A process is a team of agents for one specific job. Here's what that looks like across industries.

Fraud & financial crime

Alerts, monitoring & investigations

Fraud alert triage & investigation
Pulls together the signals behind an alert, gathers the evidence, and escalates the real cases with a summary. Every step is recorded and your team keeps the final call.
Transaction & payment monitoring review
Reviews flagged transactions against your rules and known patterns, clears the false positives, and routes the suspicious ones to a person for a decision.
AML & suspicious activity reporting
Assembles the case file, checks it against your thresholds, and drafts the report for an officer to review and file, with a full audit trail.
Data operations · any industry

Data pipelines & reporting

Collect and check
Pulls files and extracts from your systems, inboxes or cloud storage on a schedule, and checks each one is complete and in the expected format before anything else runs.
Clean, match and load
Cleans and standardises the records, matches them across sources, and loads the results into the systems and reports your team uses. Built for tens of millions of records.
Exceptions and run reports
Lists only the records that don't add up and why, and sends a summary when each run finishes. Routine steps run as ordinary software, so the cost stays low and predictable.
Banking

Lending, fraud & onboarding

Loan & credit applications
Collects the applicant's documents, checks income and affordability against your lending rules, and routes each case for a decision.
Fraud & dispute handling
Triages fraud alerts and card disputes, gathers the evidence, and escalates the real ones with a summary. Your team keeps the final call.
KYC & account opening
Verifies identity documents, runs your checks, and sends only the exceptions to a person.
Insurance

Claims, underwriting & renewals

Claims intake & triage
Takes a new claim, gathers the documents and details, settles the straightforward ones, and routes complex claims to an adjuster with a summary.
Underwriting support
Collects the application and supporting documents, checks them against your policy rules, and prepares the case for an underwriter.
Policy & renewals
Answers policyholders from your policy wording, and handles renewals and changes.
Manufacturing

Supply, orders & maintenance

Supplier & purchase orders
Raises and chases POs, matches deliveries, and flags shortages or price changes.
Order & delivery coordination
Tracks orders end-to-end, updates customers, and resolves exceptions with suppliers.
Maintenance work orders
When a machine or monitoring system flags a fault, logs it, checks the manual, and dispatches or schedules the fix.
Oil & gas

Field service, safety & partner billing

Field service & work orders
Turns an alert or a field report into a work order, checks the procedure, and coordinates the crew, parts, and schedule.
Permits & compliance
Collects the required documents, checks them against regulations, and prepares submissions.
Incident & safety reporting
Captures an incident, checks it against protocol, and drafts the regulatory report for sign-off.
Partner billing & service invoices
Prepares joint venture cash calls from the approved budget, and matches each oilfield service invoice to its purchase order and field ticket before payment.
Government & public sector

Permits, enquiries & disbursements

Permits & licence applications
Collects the applicant's documents, checks them against the regulations, and routes each application for approval.
Citizen enquiries & requests
Answers the public from your own policies and published information, and opens a case for anything that needs action.
Grants & disbursements
Reviews applications against eligibility rules, gathers supporting documents, and prepares each case for authorisation.
Education

Admissions, support & records

Admissions & enrolment
Collects applications and documents, checks them against entry requirements, and routes each candidate for a decision.
Student support & enquiries
Answers students from your handbook and policies, and hands off to staff when a request needs action.
Records & transcripts
Handles requests for records, verifies eligibility, and prepares documents for release.
Healthcare

Intake, authorisation & records

Patient intake & scheduling
Collects patient details and documents, checks coverage, and books the right appointment.
Prior authorisation
Gathers the clinical documentation, checks it against payer rules, and prepares each request for approval.
Records & referrals
Handles record and referral requests, verifies eligibility, and routes anything that needs a clinician's sign-off.
Telecom

Support, provisioning & billing

Customer support & troubleshooting
Answers subscribers from your own knowledge base, runs the first-line checks, and escalates the rest with context.
Service provisioning & activation
Takes an order, runs the activation steps, and resolves exceptions before they reach the customer.
Billing disputes
Gathers the account history, checks it against your policies, and prepares each dispute for a decision.

Not listed? If a process is written down somewhere, whether a handbook, a spreadsheet, or someone's head, MadeEasy can likely run it.

Hosting

Run it your way

The same platform, wherever you need it to run.

MadeEasy Cloud

We run it for you

Fully managed on our infrastructure: the fastest way to go live, with no infrastructure to set up or maintain.

Self-host

Your cloud, your keys

Deployed in your own cloud, against your own model keys. Your data never leaves your account.

Under the hood

What a process is made of

For the technical evaluator: a process is written once as phases and steps, versioned, and executed the same way every time.

Phases & steps

The unit of work is a step

A process is an ordered set of phases, and each phase holds steps. A step names the sub-agent that performs it, the tools that sub-agent may call, and whether a person signs off before the run continues. Because the structure is explicit, you can change one step without re-testing the whole process.

A phase and its steps, each with the sub-agent it calls, what it reports, when it runs and its approval gate

Fig 1 · a phase and its steps, each with the sub-agent it calls, when it runs and its approval gate

Flow diagram

One definition, drawn start to end

The same definition, drawn start to end. Operations teams read the diagram; the runtime reads the definition. There is no second model of the process to keep in sync.

The process drawn from entry to completion

Fig 2 · the process drawn from entry to completion

Sub-agents & tools

Each sub-agent carries its own model and tools

A cheap model handles classification, a stronger one handles the judgement calls, and neither can reach a tool it was not granted.

A sub-agent with its assigned tools and model

Fig 3 · a sub-agent with its assigned tools and model

Versioning & limits

Sensible defaults, all configurable

PropertyDefaultConfig
Process versions retainedAll✓
Step retries before halt3✓
Run history retentionUnlimited✓
Audit log immutabilityEnforcedn/a

Economics

Automation that gets cheaper as you scale

Most automation tools charge for every task, so the more work you automate, the more you pay. A process that runs every day becomes a growing bill. MadeEasy is built the other way around.

Per-task tools MadeEasy your savings Volume of automated work → Monthly cost →
Per-task tools: bill grows with volume MadeEasy: flat as you scale

No per-task tax

You are not metered per action or per run. A process that runs daily does not cost more just for running more often, so your bill does not grow with your volume.

Flat cost, self-hosted

Self-host on your own infrastructure and run unlimited processes and runs at a predictable, fixed cost, exactly the heavy workloads that per-task tools punish.

The right model for each step

A cheap model handles the routine steps and a stronger one only the judgement calls, so each run takes the least expensive path that works.

No build project

You describe a process in a conversation instead of paying engineers to design and maintain custom automation, and there is nothing to rebuild when it changes.

Bring your own model keys and run it on the cloud or your own servers. See pricing for plans.

See a process built end to end

Thirty minutes, your process, our console.