Process
Your procedure becomes steps, decisions and hand-offs you can read and change.
AI process automation for operations teams
Hand MadeEasy the procedure your team works from. It designs the process, tests it against your own past cases, and runs it every day, from reconciliations and claims in the back office to customer support on your website, by email and in chat, with your people approving what matters.
From the procedure your team already follows to a designed process, with no IT project and no developer queue.
Design
Every process is tested on your own past cases before it goes live, and again after every change.
Accuracy
Your systems, inboxes and files, and even websites with no API, turned into tools from one recorded walk-through.
Reach
How it works
Each one is something you can open and check in MadeEasy, not a black box.
Your procedure becomes steps, decisions and hand-offs you can read and change.
Ask in plain words to change a rule, add a test or explain a run. It proposes; you approve.
Websites, inboxes, files and your systems, recorded once and checked on every run.
Your own past cases, run before it goes live and again after every change.
The right person signs off where it matters, from email or a chat app.
Runs that do not get lost
A step that fails is tried again; the steps already done are not redone.
Every morning at six, or the moment an email, a file or a message arrives.
An approval can take an hour or a week; the run is kept safe until it comes.
One process hands work to another and reads its results, within limits that stop loops.
What it takes off your team's desk
Reading documents, checking them against your rules, moving and reconciling data between your systems, and preparing each decision for a person to approve.
Reviews each alert against the customer's history and your rules, and gives your team a clear recommendation to approve or reject.
Matches your ledger against bank statements and settlement reports every day and lists only the exceptions for your team.
Balances the general ledger against its sub-ledgers each day, explains every difference and prepares the adjustments for approval.
Checks each claim's documents, chases what's missing, and keeps every claim on track against the deadline.
Cross-checks the shipping papers, tracks import dates, and matches every supplier invoice before it's paid.
Prepares joint venture cash calls from the approved budget, and matches every service invoice to its purchase order and field ticket.
Reads the documents a new customer sends, checks the details against your rules, and asks a person to approve the borderline cases.
Answers customers from your own documents on your website, by email and in chat apps, and passes what it can't handle to a person.
Checks each application's documents against the regulations, asks for what's missing, and routes it to the right officer.
Collects files and system extracts on schedule, checks and cleans them, and flags only what doesn't add up. Built for very large files.
Signs in to a supplier's or partner's website, downloads or reads what you need each morning, and passes it to the next step.
Triages email, prepares each meeting's briefing and answers requests in chat, as one assistant.
Also from AgenticAuto: Coddy, a coding agent for software teams, in development.
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Who it is for
Operations teams
Developers
Hosting
We'll tell you honestly whether we can run it.